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Booking
Over the years, Launder-A-Pet and Cavorting
K9s Retreat have been able to work together to make kenneling
your dog more convenient for you and more comfortable for your
pooch.
Below are some of the
basic guidelines we must ask all of the kennel customers to
follow so that together, Launder-A-Pet and Cavorting K9s Retreat
can continue to provide the canines in your family a fun and
safe place to holiday.
BOOKING LINE: 403-266-1400
This number is ONLY for booking
the date of your dog's stay.
Frequently Asked Questions about
the Retreat are answered on the kennel website (www.cavortingk9s.com)
or by e-mailing CavortingK9sRetreat@telus.net for more information.
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Please make ALL bookings through
the above ‘booking line number’.
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There is no need to call long
distance out to the kennel to confirm your stay or to call
Launder-A-Pet to confirm your dogs bath. This is a one stop
number that will be happy to make all of the necessary arrangements.
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The booking line is not always
monitored. Please make sure to leave a message as calling
repeatedly will not get your booking arrangements taken
care of any faster.
Allow AT LEAST 24 hours for any
booking, change of booking or cancellation of booking.
PICKING UP AND DROPPING
OFF YOUR DOG
455-42nd Avenue SE, Calgary, AB
2:00 PM – Weekdays ONLY
(excluding holidays)
Launder-A-Pet provides an in-city
pick and drop off location for the kennel so that you, the customer,
do not have to travel up to 3 hours (round trip) out to the
Retreat.
DROP OFF
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All kennel dogs must be signed
in to Launder-A-Pet by their owners prior to 2 pm so that
delays do not occur. Please avoid showing your dog you are
stressed about leaving them – the more nervous you
act, the more nervous your dog will behave.
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For dogs dropped off prior
to noon, there will be a ½ day of daycare charged.
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For dogs dropped off between
noon and 2pm, there will be no additional charges for properly
"bathroomed" dogs. Any messes left behind by these
dogs may result in extra charges.
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Please make sure that all
food, beds, toys etc. that are being sent out to kennel
with your dog are clearly labeled.
PICK UP
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Dogs return to Launder-A-
Pet at 2pm. Time may vary with traffic and weather.
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All dogs must be picked up
by their owners and paid for in full by 6pm. If someone
other than the owner will be picking up the dog, Launder-A-Pet
must be notified prior to the dog's return to the daycare
and charges must still be paid in full prior to leaving
the premises.
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If you would like for the
staff at Launder-A-Pet to bathe your dog on its return,
please allow at least 2 hours from their arrival. If you
arrive prior to 4pm, and your dog is not done, staff will
stop working on your dog as the distraction can make the
process difficult to complete and may pose a risk to both
dog and staff. Full bath prices will be charged.
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Please, do not forget to take
your dog's food, beds, toys etc. that have been returned
from the kennel. Any ‘luggage’ not claimed 7
days after being returned will be considered a donation
to Herding Dog Rescue.
PAYMENT
We would like to remind all of
our customers that Launder-A-Pet and Cavorting K9s Retreat are
SEPARATE BUSINESSES.
1. Please remember that nightly
kennel fees are to be paid to the Retreat.
The kennel accepts:
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Cash
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Debit (only available at the
daycare)
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Cheques (personal or credit
card cheques), made payable to : Cindy Swiney
2. Bathing and daycare fees are
to be paid to Launder-A-Pet.
Acceptable forms of payment to Launder-A-Pet are:
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Cash
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Debit
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Cheques
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Visa or MasterCard
The guidelines mentioned above are
NOT new. As time has gone by certain rules have taken a back seat
but with business picking up, it is necessary that we all get
back to the basics to avoid any misunderstandings.
If you have any questions that
have not been properly answered please feel free to check out
the kennel's website at www.cavortingk9s.com. If you still have
unanswered questions, please do not hesitate to email the kennel
directly via the link on the website.
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